Uninstall the printer software from Control Panel > icon view > Programs and Features NOTE: If the printer software shows installed but is not working as expected, Printer software not installed - OR - installed but not working? Programs_and_Features_Printer_Desktop_Icons_4

HP Scan is named for itself and provides a direct call to the HP Scan software. The Printer Assistant is named for the printer and provides access to Print, Scan, and Tools T he installation of the printer software adds two shortcut icons to the Desktop. If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features. HP Smart and other print software / applications benefit from having the full driver installed. Install the Full Feature Software / full driver printer software for the printer. The full driver provides the foundation on which other programs and printing software depend. Uninstall the printer software from Programs and Features > Restart computer and log in > Download and run the Easy Start Software wrapper to find and install the Full Driver printer software. You might have 'parts' of the full driver (already) installed, When the opportunity is provided, do select the Full Driver That said, using the Easy Start Software wrapper helps to automate the driver selection and setup. HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories You might be able to download>save>install the Full Feature Software / driver installation package Software and drivers for HP OfficeJet Pro 8720 All-in-One Printer series

Hp 8720 software installation