Since 2007, Outlook began to use Microsoft Word as its text editor. Why is Outlook 2007 – 2016 not Able to Play my GIFs? Microsoft uses a new editor similar to Word, meaning continued issues. Microsoft started using Word as an editor, resulting in the loss of HTML functionality. If you have issues with GIFs in Outlook, have a quick look at the table below to check if your version has a problem, and read on for a quick fix. Pretty frustrating for everyone that enjoyed GIF functionality with Outlook 2000, 2003 or Express. Since 2007 (for us desktop Outlook users), GIFs have shown up as a single still-frame rather than playing automatically. Unfortunately, there are definite issues with GIFs in Outlook which present a pretty common question among Outlook users: Why won’t this GIF in my email play? Your Ability to Play GIFs Depends on What Version of Outlook you Use We have a lot of Crossware Mail Signature customers that use GIFs in their email signatures producing a professional and eye-catching end result. Adding GIFs to your emails can be a great marketing tactic. This is especially true during this surge of more informative GIFs that help to explain concepts rather than just amuse readers with a Roomba-riding cat.

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